News & insights

What’s new, and what we’re seeing.

Company announcements from The Audit Portal, and essays by Marc Lanzkowsky on claims oversight, audit and where AI actually helps.

Press releases

Announcements from The Audit Portal.

September 1, 2026

The Audit Portal Selected for InsurTech NY’s 2026 InsurTech Match Cohort

Chosen from more than 250 applications, the claims oversight platform presents at InsurTech NY Demo Day and Match Day in New York.

August 15, 2026

The Audit Portal Retains Scytale to Lead Its Governance, SOC 2 and Penetration Testing Program

The claims oversight platform formalizes independent assurance as carriers, reinsurers and TPAs bring more claims data onto the platform.

Insights

Essays from inside claims audit, published on Substack.

Latest · September 28, 2026

Why is Our Trillion-Dollar Industry Still Reviewing Claims in Spreadsheets?

Come on people - we are better than this. Our industry is slow to adopt despite all the money being poured into AI solutions and this is one that should be an easy fix!

Read on Substack

July 7, 2026

Every Claims Audit Starts With a Choice. But What Choice?

How do you pick the 100 files out of 1900 that need to be reviewed? Sampling is where audits quietly go wrong. It doesn’t have to be.

June 15, 2026

The Best InsurTech Isn’t Coming From Tech

The most valuable tools in insurance are being built by people who spent their careers inside the problem. That same group is the easiest to filter out and the industry can't afford to.

May 11, 2026

The First AI in Claims Isn’t What You Think

Before you deploy AI to handle claims, deploy it to review them. The case for making claims audit your AI pilot — and why it changes everything that comes after

April 13, 2026

Every Other Claims Function Has Infrastructure. Audit Has Spreadsheets.

The case for a platform of record in P&C claims audit

March 23, 2026

The Best Claims Audit Teams Deserve Better Than a System That Resets When They Leave.

Most audit programs reset when a key person leaves. That's a systems flaw, not bad luck. If the person left tomorrow, how much of it would survive?

March 14, 2026

The One Process That Reviews All the Others Has No Infrastructure of Its Own.

While the claim file is organized, tracked, and searchable the review of that file lives in a folder nobody can find or a spreadsheet no one can access.

February 27, 2026

Audits Don't Change Claims Operations. Here's Why — and How to Fix It.

The difference between a program that documents performance and one that changes it.

February 6, 2026

Agentic AI in Claims: Stop Automating Broken Processes

Most claims teams bolt AI onto workflows that were broken before the technology arrived. Here’s what actually works, and what I learned building it.

January 12, 2026

Streamlining TPA Audits with AI: Balancing Efficiency and Accuracy

Leveraging AI and automation to transform the TPA audit process for more effective claims handling.

January 1, 2026

Navigating Insurance Claims in 2026: Embracing Auditable Matter Controls for Efficiency and Compliance

How TPAs can succeed in claims operations through auditable matter controls.